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Global 2000 companies are getting real value from their CA Clarity software. |
ITG Customers
Brown Brothers Harriman & Co. has Visibility Into User Costs per Project With CA Clarity
"Clarity has been invaluable in enabling us to account to our various users the costs of the efforts we undertake on their behalf."
Phillip DeCesar ~ Vice President of Systems
Brown Brothers Harriman & Co.
Eastman Chemical Implements Enhanced IT Portfolio Management and Governance Using the CA Clarity System
Business Challenge: Prior to the formation of Eastman’s IT customer-project office, executives found it extremely difficult to make decisions about projects based on timely and accurate data. Company knowledge was fragmented in different types of databases, with different data collected on different types of projects. Getting any semblance of a high-level view required a substantial effort and even then was based on questionable information.
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EDS Raves about CA Clarity Support Staff Dedication
"CA Clarity's support staff has been instrumental in helping us meet our goals and objectives. The team has always shown a high level of professionalism and dedication to supporting CA's software."
Jay Klein ~ Senior Information Specialist
EDS
Harrah’s Entertainment Turns to the CA Clarity™ System for Comprehensive, Integrated IT Governance
Business Challenge: In its quest to remove multiple disparate systems and create one version of the truth, IT Services sought a comprehensive, integrated IT Governance (ITG) solution. And, since IT Services did not want to dedicate technical resources to system maintenance, the software had to be configurable by business analysts.
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Insurance House Saves $1 Million by Using CA Clarity to Manage its Portfolio of IT Projects
Business Challenge: Though Insurance House had a project management office (PMO) in place for a number of years, it was not able to efficiently measure the effectiveness of its technology expenditure. Historically, individual groups within Insurance House made IT purchasing decisions independently, without consideration for how products integrated with existing technology. Processes and decisions were also inconsistent across departments. As a result, the IT infrastructure was extremely complex to manage.
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Kluwer Academic Publishers Gains Executive Insight Using the CA Clarity™ IT Governance System
Business Challenge: As KAP focused attention on project management to facilitate change, the company quickly discovered that it did not have a good overview of most projects. Realizing that poor management of its information and communication technologies would cause its core business activities to suffer as well, KAP created a Program Office to oversee IT Management and Governance. The Program Office quickly realized that it would need an automated software solution for Enterprise Portfolio Management.
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Manpower Reduces Operational Complexity and Costs With CA Clarity's Global IT Governance Capabilities
Business Challenge: Provide consistent and competitive recruitment services that address the local needs of thousands of customers around the world, and reflect the growing demand for outsourcing and offshore partnerships.
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Oakland County, Michigan, achieves Business and Economic Development Goals With Improved IT Governance and Management
Business Challenge: Provide the leading-edge services and business environment to maintain job growth and a high quality of life as the state transitioned from manufacturing to a more knowledgebased economy.
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The Regence Group's Expectations Exceeded by CA Clarity
"CA Clarity continues to exceed our expectations in delivering responsive, expert support for our implementation."
Randy Davis ~ Technology Consultant
The Regence Group
RMC Industries runs IT Like a Business With CA Clarity
"Our goal was to drive the same degree of efficiencies into RMC's IT operations as are within the business operations. However, in devising a strategy to duplicate this success, we discovered that IT lacked the software solutions on which business functions had come to depend on. For example, our finance department has accounting systems and our manufacturing department has inventory and purchasing applications. IT, on the other hand, had nothing. We changed all of this by implementing Clarity which has automated our entire portfolio lifecycle from opportunity identification to closure. Now, we run IT like a business."
Scott Wallace ~ Project Manager
RMC Industries
Sallie Mae Uses CA Solutions to Automate ITIL Processes and the Change Management Lifecycle
Business Challenge: With a 32-year history of operating as a federal government entity, Sallie Mae was no stranger to processes. However, the many manual process controls required a significant expenditure of resources. In addition, Sarbanes-Oxley audits and Statement of Auditing Standards audits required an automated, process-driven structure for audit and compliance. The processes in place were often more than what was called for. In fact, “overcomplying” resulted in lengthy processes that were too complicated to be performed consistently. In addition, Sallie Mae needed to improve communication between IT management silos that sometimes resulted in a disconnect between the application development group and the infrastructure and operations group.
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PHH Mortgage Transforms IT Services Management With CA Clarity
Business Challenge: One of the objectives associated with redefining IT as a service based organization was to leverage an IT governance solution so that the cost of IT services could be more granularly determined, tracked, and communicated to the business via monthly invoices. PHH Mortgage needed an integrated financial management solution to allocate costs of internally-funded projects, enhancement efforts, and maintenance and lights on labor to appropriate business units.
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Textron Financial Improves Compliance With the CA Clarity™ IT Governance System
Business Challenge: During the economic downturn, Textron Financial looked to its IT department to provide increased productivity, superior portfolio management and greater corporate accountability. This has been expressed in various strategic initiatives, some focused on enhancing customer service and reducing or eliminating redundant systems, others on implementing recent corporate governance laws.
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TietoEnator Reduces Project Overruns With the CA Clarity System
Business Challenge: Government Services Finland (GSF), one of TietoEnator’s largest business units, has 850 employees and manages more than 500 active IT projects each year. GSF provides services to high-level government agencies including the Inland Revenue, the police and the military. GSF’s challenge is to increase profitability while managing increasingly complex projects across multiple departments and business units.
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NPD Customers
Armstrong Manages Complete Product Innovation Life Cycle With CA Clarity
Business Challenge: Armstrong wanted to be able to standardize product development processes, streamline communication and leverage innovation and people across its multiple business units, so that good ideas could benefit the entire organization, rather than just a single product line or R&D group.
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CA Unifies and Simplifies Software Development With CA Clarity
Business Challenge: As one of the world’s largest software providers, CA needs to manage over 5,000 developers scattered around the world — ensuring they work on the right projects, communicate effectively and efficiently share deliverables. The team also has to ensure there is enough flexibility within P360 to accommodate different projects, such as new products, service packs and pure research.
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Misys Healthcare Delivers Right Treatment for Software Development with CA Clarity
Business Challenge: Misys Healthcare aimed to improve its ability to deliver products to market on time and under budget. In this endeavor, the company was seeking a PD-PM solution to automate its corporate product development model, enforcing phase review requirements and best practices.
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MSC Software Becomes a Certified Success With CA Clarity
Business Challenge: To boost its ability to deliver high quality releases according to promised delivery schedules, MSC Software turned its attention to expanding the existing ISO certified product development lifecycle process to other product lines by bringing optimization to the status tracking and approval for all phases in its product development lifecycle. It discovered that the current manual processes were not scalable, and, therefore, had only been applied to one of the company’s many product lines.
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Quest Relies on CA Clarity Customer Portal
"The Customer Portal provides our team with access to useful troubleshooting and collaboration tools that facilitate rapid escalation and resolution of our issues. The Customer Portal also provides us with current information and access to new releases and updates to our CA Clarity software."
Brian Jaffa ~ Senior Account Manager, IT
Quest Diagnostics
On Demand Customers
Kellogg safeguards $20 million transformation project with CA Clarity PPM On Demand
Business Challenge: To improve efficiency and offer better services to its staff, Kellogg has embarked on a $20 million human resources transformation project. To ensure this complex undertaking was delivered on time and to budget, the Company needed to implement a centralized project management solution.
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