CA Clarity™ Support
Support Overview
Our customers depend on CA Clarity software to operate their businesses. To meet this critical need, we provide comprehensive, dependable software support services around the globe, so that "no matter what," your CA Clarity software is always available and running at peak performance.
Product Support is provided as part of an active maintenance contract with CA.
Product Support
Product Support is a flexible, easy-to-use service that provides timely, effective support for CA Clarity software products, offering round-the-clock problem diagnosis and resolution by CA Support Services professionals via the phone or web.
Self-Service Support
CA offers our customers a valuable support service: a secure web site where you can make inquiries and log software issues. Registered users personalize a home page, then use it to register issues, ask support-related questions, search for information and keep records.
Once registered with self-service support, you can:
Create and update your personal profile
Create and update your CA Clarity product profile
Search the CA Clarity support knowledge base
Participate in online user forums
Enter new queries or software issues
Review and update the status of queries and issues
Generate a query report and issue status report
To access self-service support, visit the CA support web site (that's http://support.ca.com).
Support Contact Information
To open a new issue or check status, please visit our support web site.
CA CLARITY NORTH AMERICA SUPPORT CENTER
2000 Seaport Blvd.
Redwood City, CA 94063
USA
Tel: 800 225 5224 or +1 303 262 8300
CA CLARITY EUROPE-MIDDLE EAST-AFRICA SUPPORT CENTER
Ditton Park, Riding Court Road
Datchet, Berkshire SL3 9LL
United Kingdom
Tel: +44 1753 245784
Click here to access telephone numbers in other countries and languages
CA CLARITY ASIA-PACIFIC SUPPORT CENTER
Level 5, 441 St. Kilda Road
Melbourne VIC 3004
Tel: +61 2 9112 7057
Click here to access telephone numbers in other countries and languages
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